Terms & Conditions

Terms & Conditions

Not many just a few important details that you should know

We may not be able to accept your order, or part of your order, due to one of the following reasons:

authorisation of your payment failed

we made a pricing or product description error

If there are any problems with an order, you’ll be contacted by us.

If you change your mind about an order and want to cancel it, you can do so up to the point when it is despatched (orders are normally processed immediately after they’ve been placed, so we may have already packed your order and made arrangements for it to be sent when you cancel it. If this is the case then we can’t always stop the order from being delivered: once you receive the order it will have to be returned at your expense (applies to non food products only).

We make every effort to deliver goods within the estimated timescales; however delays are occasionally inevitable due to unforeseen factors.